“From the minute you walk in our door to driving away in your recently serviced vehicle, exceeding your expectations is our #1 goal at Dales Auto Service”
Our owner, Dale Trentini, has always believed in old fashioned work ethic. Since opening the business in 1975, he has maintained that customer service at Dales must be a necessity and our #1 priority. We invest in the most up to date equipment and our staff is trained to the highest level to ensure your vehicle leaves our facility with repair done right the first time. The staff at Dales keep up on current trends in the automotive landscape and technology, and more importantly, don’t forget about our customer’s needs.
Built on “old school” honesty, integrity and the strive for excellence, our business is known for fast, friendly and knowledgeable service.
FIRM ESTIMATES, COMPETITIVE PRICING
We have a shop policy at Dales:
Customers are briefed on their vehicle repairs followed by a firm estimate before any work is started. If there are any additional repairs that are required during a job, the customer is always notified beforehand. Dales has very competitive pricing on all services we offer. Along with a fair price comes a guarantee that the job will be performed correctly the first time.
Dales Auto Service is located at 107-19415 56th Ave Surrey, BC. Our staff consists of 8 technicians, 3 service writers(two of which were auto-techs) and an Operations Manager. With over 120 years combined experience to ensure the job is done right the first time, Dales have clients travel from all over the Lower Mainland and as far as Vancouver Island and Okanagan to get their vehicles serviced and maintained.
Over the last 40+ years in business, our commitment to quality has helped us maintain the highest level of customer service and technical excellence.
BUSINESS OF THE YEAR AWARD WINNER – Dales Auto (1-10 employee category)
Voted by the SURREY BOARD OF TRADE 2012
You, the customer, are the most important component of our business. Our team is consistently trying to meet and exceed the demands and needs of our customers.
Our owner, Dale Trentini, has always believed in old fashioned work ethic. Since opening the business in 1975, he has maintained that customer service must not be a number –customer service at Dale’s must be a necessity. Simply put, we have the best equipment money can buy. The staff at Dale’s keep up on current trends in the automotive landscape and technology, and more importantly, don’t forget about our customer’s needs.
“DALE’S AUTO” IN THE VIDEO GAME “Need For Speed Underground 2“
This is an actual screenshot of a billboard in the game Need For Speed Underground 2. Check it out, the building logo in
the screenshot has the same logo as our company logo: Jason T. is the name of our lead technician here at Dale’s . We’ve got connections…….. Very Cool!