Pics of our family initials in our new shop at the time.
This video was shot Aug/’94 at our facility when it was just getting completed. Dales had already been in business in the Sur/Lang area for 5 years at a location just down the street. We had the opportunity to purchase this space and back then it was a massive decision to do so. I remember talking to my parents wondering how we will keep this shop full. Remember the only employees we’re Dale(dad), Pat(mom) and myself(Jason). We ended up hiring another technician in 1995, he lasted a year and then we hired my friend Ceasar. In the meantime Darryl, my brother came on board in ’95. Ceasar decided to change careers in ’97, this is when we hired our longest term employee and who is still with us Kevin McAdie.
Over the years we added to our service line-up and also added an E-commerce site to service our customers even better. We grew to the point where our 4-bay shop was too small. In 2011 we had the opportunity to purchase the unit next to us, so we did and this added 4000sq/ft. We we’re already transitioning into a full service facility and this space allowed us to fully commit. This is when we re-branded ourselves as Dales Auto Service or simply “Dales” as many refer to us.
Many of our customers have been with us from the start and loyalty such as this has helped us become who we are today. We truly appreciate the customers we have and we will never take the relationships we have built for granted. It has been a long journey and time has gone by very fast.
Again, we want to thank you, our customers for the loyalty and support you have given us over the years.
& the Dales Team