Towing Support · Surrey BC
Towing Support & Tow-In Auto Repair in Surrey
Car won't start? Overheating? Damaged a wheel or suspension? If your vehicle cannot be driven safely, arrange a tow to Dale's Auto Service and our team can assess the problem once the vehicle has been checked in.
Need a Tow Right Now?
Have Your Vehicle Delivered to Dale's Auto Service
Dale's does not operate its own tow trucks. We recommend Clover Towing for local towing support. Towing availability, pricing and payment are arranged directly with the towing provider.
#107 – 19415 56 Avenue
Surrey, BC V3S 6K2
604-530-9160
Breakdown Support
What to Do When Your Vehicle Cannot Be Driven
If the vehicle is unsafe to drive, arranging a tow is usually better than risking additional damage. If anyone is injured or you are in an immediately dangerous roadside situation, contact emergency services first.
Tow-In Auto Repair
Common Reasons Vehicles Are Towed to Our Shop
A tow does not tell us what failed. Once the vehicle arrives, the first step is determining what happened and what testing or inspection is appropriate.
No-Start Condition
Battery, starting, charging, electrical or other mechanical concerns can prevent a vehicle from starting.
Charging System →Overheating
Coolant leaks, hoses, radiator, thermostat, water-pump or other cooling concerns can make continued driving unsafe.
Cooling System →Curb or Pothole Impact
A hard impact can damage a wheel, tire, steering or suspension component and affect wheel alignment.
Steering & Suspension →Brake Concern
Grinding, fluid loss, a warning light or a change in brake-pedal feel may require inspection before the vehicle is driven.
Brake Service →Engine or Drivability Problem
Sudden power loss, abnormal noise, warning lights or severe drivability symptoms should be diagnosed before repair.
Engine Repair →Transmission or Driveline
A vehicle that will not move properly, has severe vibration or exhibits a driveline concern may require towing.
Transmission Service →Hit a Curb or Pothole?
Wheel, Steering, Suspension & Alignment Inspection
A hard curb or pothole impact can affect more than wheel alignment. The tire, wheel, wheel bearing, control arms, tie rods, ball joints and other steering or suspension components may need to be inspected before an alignment is attempted.
After the Tow
What Happens When Your Vehicle Arrives at Dale's?
A tow-in vehicle still needs to be checked into our repair process. Arrival by tow truck does not automatically guarantee immediate diagnosis or same-day repair. Timing depends on when the vehicle arrives, shop workload, the type of concern and parts availability.
After-Hours Towing
The Tow Truck May Operate After Our Shop Is Closed
Dale's Auto Service is open Monday through Saturday, 8:00 AM–5:00 PM. If your vehicle needs to be towed outside shop hours, contact us during business hours whenever possible for drop-off instructions. If the vehicle has already been delivered, call us when we reopen so we can confirm the vehicle and your concerns.
Roadside Assistance
Already Have Towing Coverage?
Your auto insurer, vehicle manufacturer, credit card, roadside-assistance membership or other program may include towing benefits. If you have coverage, check with that provider before paying for a tow yourself. You can still give them Dale's Auto Service as the destination where permitted by your plan.
Tow-In Repair Services
Where Do We Start Once the Vehicle Arrives?
The repair path depends on why the vehicle had to be towed. These are some of the services most commonly related to tow-in vehicles.
View Related Repair Services
Why Tow Your Vehicle to Dale's?
Diagnosis, Mechanical Repair & Alignment in One Shop
Tow-In Auto Repair in Surrey
Surrey Shop Near the Langley Border
Dale's Auto Service is located at #107 – 19415 56 Avenue in Surrey, close to the Langley border. Vehicles are towed to us from Surrey, Langley and surrounding Fraser Valley communities for diagnosis and mechanical repair.
Tow-In Vehicle Inquiry
Tell Us Your Vehicle Is Being Towed In
Send us the year, make, model and what happened. If the tow has already been arranged, mention when you expect the vehicle to arrive.
Dale's Auto Service
Give the towing company this address as the destination.
Surrey, BC V3S 6K2
8:00 AM–5:00 PM
Vehicle Information
What Happened?
Tell our team why the vehicle needs to be towed and anything you noticed before it stopped.
Towing Support FAQ
Questions About Towing Your Vehicle to Dale's
Which towing company does Dale's recommend?
Dale's recommends Clover Towing for local towing assistance. Their current phone number is 604-513-1900. Towing services, availability and charges are arranged directly with the towing company.
What address should I give the tow-truck driver?
Ask the driver to deliver the vehicle to Dale's Auto Service, #107 – 19415 56 Avenue, Surrey, BC V3S 6K2.
Should I tow the vehicle after hitting a curb?
If a wheel or tire is visibly damaged, the steering has changed, the vehicle is pulling severely or you are unsure whether it can be driven safely, towing avoids risking further damage. We can inspect the wheel, tire, steering and suspension before alignment.
Will my vehicle be diagnosed as soon as the tow truck arrives?
Tow-in vehicles are checked into our normal service process. Diagnosis timing depends on the arrival time, technician availability, existing appointments and the type of concern. Arrival by tow truck does not guarantee immediate or same-day diagnosis.
What if my vehicle needs to be towed after Dale's is closed?
Dale's is open Monday through Saturday from 8:00 AM–5:00 PM. Contact us during business hours for drop-off instructions whenever possible. If the vehicle has already been delivered, call when we reopen so we can confirm your information and the vehicle concern.
Can I use my own roadside-assistance or insurance towing provider?
Yes. If you already have towing coverage through an insurer, roadside-assistance program, vehicle manufacturer or another provider, you can use that service and request Dale's Auto Service as the destination where permitted by your plan.