EXCELLENT Based on 1008 reviews Posted on Ashley And Shawn Dauncey Excellent service explained the process ahead of time. Worked on my tesla with no issues.Posted on Josh Main Great service from start to finish. Jameson and the team know how to treat their customers. Highly recommend.Posted on paige elsner My boyfriend and I took a road trip from Saskatchewan to BC to visit some family and unfortunately ran into some car troubles. We called Dales and they did everything in their power to help and get us back on the road. Excellent and quick service, polite and professional staff. We will not hesitate to call Dales next time we are in BC!Posted on Ryan Desrochers 5 stars. Dale’s Auto Service took care of my work van when it needed a transmission overhaul, and they saved me from having to replace it entirely. That alone was huge for me. From start to finish, they were professional, knowledgeable, and organized. The front-end staff were courteous and on the ball, and the workmanship was top shelf. My alignment feels great, the van was rebuilt with heavy-duty parts, and while the cost was higher than a bargain-shop fix, I’d rather pay for quality once than deal with the same problem twice. They even repainted my wheels back to black, which made a big difference for the look of my work van. It honestly made me look more professional when I got it back, and I appreciated that attention to detail. I’ve also been around enough shops to know the difference between real experience and people just making noise online. Who leaves a review when they haven't even tried the service lol!? Can we end gentle parenting? Listening to the way they handled other customers, I found the team direct, experienced, and focused on the work. Personally, I care a lot more about honesty and quality than whether someone sounds overly polished every second of the day. If you’re hunting for the cheapest price in town, this may not be your place. But if you want experienced techs, quality repairs, knowledgeable front-end staff, and work that’s built to last, Dale’s is absolutely worth it.Posted on Rebecca Thompson The only place I would take any of my vehicles. Friendly customer service and a great place all aroundPosted on Mike Bencze Dales’s the only place I trust to service my modified BMW The staff is professional and take great care of my car!!Posted on ry lock Great service, honest work, and fair pricing. Highly recommend!Posted on Jeffrey Lomele Clear communication and friendly staff, prompt service and quality repairs. They're always happy to help out and explain everything thoroughlyPosted on Holly Castle As a woman, finding an auto shop where you feel genuinely comfortable, respected, and not taken advantage of can be challenging—but Dale’s Auto Service has always been that place for me. I’ve been bringing my vehicles here for many years now, and I have consistently been taken care of with honesty, professionalism, and kindness. The team takes the time to explain everything clearly, without ever making me feel rushed, pressured, or talked down to. I never feel like I’m being upsold unnecessarily—I feel informed and confident in the decisions I’m making for my vehicle. On my most recent visit, Mike took great care of me and made the entire experience feel easy and positive. That level of personal service really stands out. The staff are friendly, knowledgeable, and the quality of work has always been consistent. It’s rare to find a shop you can truly trust, and Dale’s has absolutely earned that for me. I wouldn’t hesitate to recommend them to anyone looking for quality, integrity, and a team that genuinely cares. Thank you again to everyone at Dale’s!Posted on Miles North After 33 years of using Dales Auto, I thought it was about time left a review. I am “that guy”,the guy that wants to see the alignment specs, that needs to know everything was torqued to spec, and that everything was done properly. Since I was a teenager, the best work I’ve ever had done on anything I’ve ever owned has been done at Dales Auto. There are lots of shops, there is varying prices, and in the end, you get what you pay for. Dales does the absolute best work, hands-down, on a consistent basis with more attention to detail, process, and a “good enough isn’t good enough” approach to everything they do…. it’s unbelievable. They photograph everything, video the problem, send you a complete diagnosis with full transparency, they let you know what your car wants……, what it NEEDS and how much it cost with no screwing around on price. They have a set structure, it’s fair and they never play games. This kind of service and professionalism just doesn’t exist these days. They are still doing it right, day after day in Langley BC, the same way they’ve been doing since they started at 1975, STILL Doing it right. Miles
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