Curb & Pothole Collision Service & Repair in Surrey
if you’re Located in Surrey CONTACT US AT 604-530-9160 and we will take care of everything.
If you’ve had the misfortune of hitting a curb or pothole and suspect vehicle damage, Dale’s Auto Service can help.
Our skilled technicians are here to take care of any collision claim related to suspension, steering, or tire/wheel damage.
With over 30 years of experience, we’ve developed strong partnerships with auto-body repair facilities and insurance companies, streamlining the repair process for your convenience.
Our goal is to alleviate the stress and inconvenience of vehicle damage, ensuring your busy life is not interrupted.
Trust Dale’s Auto Service for expert collision repair solutions tailored to your needs.
WE WILL TAKE CARE OF EVERYTHING
- Arrange a Tow Truck
- Transportation Home
- Provide a Loaner Car
- Taking care of the Insurance Process if applicable
Here is the Process to Submit an ICBC Claim and to have your Vehicle Repaired
Contact ICBC to make a claim to get a claim number, 2 options:
Dial-a-claim 1-800-910-4222
Online Info To Report a Claim HERE
What you’ll need before you report a claim
- The licence plate number the vehicle involved
- The driver’s licence number of primary driver
- Insurance information for any vehicles insured by ICBC
- Details including location, time of accident or theft and direction of travel
You can have the vehicle towed or delivered to us without an appointment. This allows us to get in the ICBC queue as quick and efficient as possible.
Please check your coverage to see if you have Road Star or Roadside Plus. If so then they can get a replacement vehicle through Enterprise Rental Car with their claim number.
Always get the least expensive vehicle possible so their coverage will last as ICBC is not fast with approvals.
Once your vehicle is in our posession we will take care of all of the required steps with ICBC.
If you require HELP please give us a call and an advisor will walk you through the process (604)-530-9160
- We start of with an alignment check to find the severity of damage. From here is where we determine if it is more cost effective to pay out of pocket or get an insurance company involved.
- If the vehicle is deemed not safe to drive because the suspension is damaged we will get you into a rental car for the duration of the repair.
- If the insurance company needs to get involved we will find the best plan for your car to their facility.
- Once our technicians have diagnosed the condition of the vehicle an estimate will be written for you.
- Dales has a massive network of part suppliers and auto recyclers where we can find A1 condition parts to bring your vehicle back to its prior condition.
- When we get the OK to proceed will will have the repair done in the most efficient manner and you will be kept updated through out the repair process.
- After the vehicle is repaired we check the wheel alignment to confirm the vehicle is back to its prior condition. When our technicians give the car a thumbs up you will be notified for vehicle pick-up.
Collision Inquiry
Domestic
Whether you have a Ford, Chevrolet, Dodge, or any other domestic vehicle, we have the expertise and experience to provide top-notch service for your vehicle.
From routine maintenance to complex repairs, we are committed to providing exceptional service that exceeds your expectations.
Import
Japanese imports are known for their quality, reliability, and innovation, and we strive to uphold those standards with every service we provide.
Our team of technicians is equipped with specialized tools and the latest diagnostic equipment to ensure accurate and efficient repairs and maintenance.
European
Understanding that European cars are sophisticated machines that require specialized knowledge and expertise to properly service and maintain.
That’s why European cars are one of our primary focuses. We employ highly trained technicians who have extensive experience working with European vehicles.
Who are Dale's Auto Service
Over the last 40+ years in business, our commitment to quality has helped us maintain the highest level of customer service and technical excellence.
You, the customer, are the most important component of our business.
Our team is consistently trying to meet and exceed the demands and needs of our customers.