Dale’s Auto Service – The Best Mechanic for All Makes & Models in Surrey & Langley

When you hit a curb or pothole, your vehicle may suffer damage to the suspension, steering, wheels, tires, alignment, chassis, or sub-frame. Even small impacts can create serious safety issues.

At Dale’s Auto Service, the best auto repair shop in the Lower Mainland (est. 1975, 4.6★ with 900+ Google reviews), we make the entire process stress-free. From the moment the incident happens, our team manages everything—including towing, inspection, ICBC claim support, repairs, communication, and final road-test validation.

We service all makes and models, including Subaru, Toyota, Lexus, Honda, VW, Audi, Mercedes, BMW, trucks, SUVs, EVs, and more.

We Handle the Entire Incident for You

When damage happens, you shouldn’t have to deal with insurers, logistics, or uncertainty. Our shop handles the process end-to-end:

1. Immediate Contact

Call us at 604-530-9160 or email sales@dalesauto.ca.
Tell us what happened, and we take it from there.

2. Tow Truck Coordination

If your vehicle is unsafe to drive, we arrange professional towing directly to Dale’s Auto Service.

3. Damage Assessment

Our certified technicians perform:

• Full suspension inspection

• Steering system evaluation

• Digital wheel alignment assessment

• Frame and chassis check

• Tire & wheel damage review

• Safety and drivability analysis

4. ICBC Claim Management

We help you:

• Determine whether to file an ICBC claim

• Provide the correct documentation & photos

• Communicate directly with ICBC if needed

• Ensure you get the right assessments and approvals

• Protect you from unexpected out-of-pocket costs

We help you navigate the process clearly, quickly, and correctly.

5. Authorized Repairs

Once approved, we begin repairs such as:

• Control arms

• Tie rods

• Wheel & tire replacement

• Bent rim repair

• Struts & shocks

• Subframe damage

• Digital alignment

• Steering calibration (including ADAS if required)

6. Road-Test & Quality Check

We ensure your vehicle drives straight, smooth, and safe—often better than before the incident.

Why Choose Dale’s Auto Service?

✔ Best mechanic near you for suspension, steering & alignment

✔ We manage towing, ICBC claims & repairs for you

✔ Trusted since 1975 — Surrey’s most-rated independent shop

✔ High-tech diagnostics + digital alignment systems

✔ We service all makes & models – gas, hybrid & EV

✔ Transparent pricing & communication

✔ Exceptional customer service & certified technicians

Common Symptoms After Hitting a Curb or Pothole

If you notice any of these, book an inspection immediately:

• Pulling to one side

• Vibration in steering wheel

• Car sits uneven

• Noises from front or rear suspension

• Steering wheel no longer centered

• TPMS lights on

• ABS/stability control warnings

• Bent wheels or damaged tires

• Rough or unstable ride

Small issues become major repairs if ignored. A quick inspection protects your safety and your wallet.

How To Proceed (Simple Steps for Clients)

1. Contact Dale’s Auto Service

Call 604-530-9160 or email sales@dalesauto.ca.

2. Tell us what happened

We’ll determine if the vehicle is safe or if a tow is needed.

3. Bring your vehicle or have it towed to us

We’ll perform a diagnostic inspection and prepare ICBC-ready documentation.

4. Decide together whether to file a claim

We guide you through:

• Whether the damage qualifies

• How it impacts deductibles

• What ICBC covers

5. We handle everything from that point forward

Relax—your vehicle is in expert hands.

☎️ Book Your Inspection or ICBC Assistance

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca