Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Easy Monthly Payments (EMP) at Dale's Auto Service

How It Works

Submit your vehicle details, documents, and contact information to receive a quote. Once the work is completed, autologiQ covers the cost, and you repay through easy monthly payments set up automatically.

What is EMP?

EMP allows you to finance repairs or upgrades using your vehicle’s value—no credit checks or income verification required. Approved loans can be repaid over 36 months, with no penalties for early repayment.

EMP Loan Terms

  • Loan Limit: Up to 50% of your vehicle’s wholesale value.

  • Repayment: Flexible 36-month term with no prepayment penalties.
  • Vehicle Lien: A lien will be applied until the loan is fully repaid.

Rates and Fees

  • Interest Rate: 24.99% annually, often lower than credit card rates.
  • Admin Fee: A one-time fee starting at $99.95, included in monthly payments.

Where Can I Use EMP?

EMP can be used at Dale’s Auto Service or Dale’s Motorsport for repairs, upgrades, tires, rims, and more. Approved loans are paid directly to the service provider upon completion of documentation.

Upgrade or repair your vehicle without financial stress. You can get the repair or maintenance work done, including purchase and installation of tires and rims and performance part upgrades, at Dale’s Auto Service or Dale’s Motorsport.

Vehicle upgrade financing

How It Works with Dale's Motorsport

Get the parts and performance upgrades you need without financial stress. Submit your vehicle details, documents, and contact information, and Dale’s Motorsport will provide a quote.

After the work is complete, our partner autologiQ will pay the invoice, and you’ll repay through convenient automatic monthly payments.

Upgrade your vehicle with ease. Visit Dale’s Motorsport today! Find parts here: www.dalesmotorsport.com.

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How It Works for Tires & Wheels

Get tires and wheels you need without financial stress. Submit your vehicle details, documents, and contact information, and Dale’s Auto Service will provide a quote.

After the work is complete, our partner autologiQ will pay the invoice, and you’ll repay through convenient automatic monthly payments.

Upgrade your vehicle with ease. Visit Dale’s Auto Service today! Find tires here: www.dalesauto.ca.

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Who are Dale's Auto Service in Langley?

Over the last 40+ years in business, Dale’s commitment to quality has helped us maintain the highest level of customer service and technical excellence.

You, the customer, are the most important component of any business.

Our team is consistently trying to meet and exceed the demands and needs of each and everyone.