Hit a Curb or Pothole? Suspension Repair in White Rock
Dale’s Auto Service – The Best Auto Repair & Service Shop Near You
If you’ve hit a curb, struck a pothole, or experienced sudden steering or wheel vibration, it’s important to have your vehicle inspected immediately. Even minor impacts can cause suspension damage, bent wheels, alignment issues, or safety-critical component failure.
At Dale’s Auto Service, the best mechanic near you and the top-rated auto repair shop in the Lower Mainland, we provide fast, accurate diagnosis and complete suspension repair for all makes and models—from daily drivers to luxury and European vehicles.
We also manage the entire incident for you, including ICBC claim support, towing arrangements, damage documentation, and complete suspension & alignment repair.
We Handle Everything From Impact to Road-Ready
When you hit a curb or pothole, the last thing you need is stress.
We take over from the moment you call.
1. Immediate Support & Towing (If Required)
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We dispatch a tow truck directly to your location
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Safe transport to Dale’s Auto Service in Surrey
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Assessment begins as soon as the vehicle arrives
2. Complete Inspection & Damage Report
Our technicians inspect:
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Control arms
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Ball joints
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Tie rods
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Struts / shocks
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Subframe & knuckles
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Wheels & tires
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Alignment & steering angle sensors
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Electronic & ADAS systems
We document everything for ICBC—clear photos, measurements, and repair recommendations.
3. ICBC Claim Management
You don’t have to manage the claim alone.
We streamline the entire ICBC process on your behalf:
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Assist in opening or updating your claim
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Provide ICBC with the repair estimate & evidence
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Communicate directly with your adjuster
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Explain deductible coverage
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Manage approvals so repairs move quickly
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Keep you updated every step of the way
4. Precision Suspension Repair
Our specialists repair or replace any damaged components and perform a precision wheel alignment using industry-leading equipment.
5. Final Quality Control + Test Drive
We road test and verify:
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Proper steering return
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A centered steering wheel
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Zero vibration
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Correct alignment
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No suspension noise
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Safe handling characteristics
You leave with a vehicle that drives the way it should—like brand new.
Why White Rock Drivers Choose Dale’s Auto Service
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Best auto repair and service shop near you
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Serving the Lower Mainland proudly since 1975
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Trusted by 900+ five-star Google reviews
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Advanced suspension, alignment & diagnostic equipment
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Honest, transparent communication
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We work with all makes and models
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We manage towing + ICBC + repairs for a seamless experience
No shop in the region puts more focus on suspension accuracy and customer care.
White Rock residents trust us for a reason.
What To Do If You Hit a Curb or Pothole in White Rock
Follow these steps for safety and insurance accuracy:
1. Pull over safely
Avoid driving long distances—continuing to drive can worsen damage.
2. Call Dale’s Auto Service at 604-530-9160
We’ll arrange your tow and walk you through next steps.
3. Take photos (if safe)
Useful for ICBC and documentation.
4. Start or update your ICBC claim
We can assist or do this together once you arrive.
5. Let us handle the entire process
We’ll take over from here—diagnostics, reporting, approvals, and repairs.
☎️ Book Your Inspection or ICBC Assistance
Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca









