Full job description- Service Advisor
Elite Service Advisor/Management Opportunity at Dale’s Auto Service
Dale’s Auto Service, a cornerstone of Langley, is looking for an exceptional Service Advisor to join our team. This is not just another job—this is an opportunity for a motivated individual to step up, bring fresh ideas, and drive business growth at one of the best in the industry. We’re searching for someone who’s truly ready to take on a challenging and rewarding role, and grow with us for the long term.
What We’re Looking For:
- Automotive expertise: You need a deep understanding of repairs, parts, and automotive systems. Previous experience as a service advisor is non-negotiable.
- Exceptional communication skills: You must be able to break down complex technical information for customers and ensure they understand exactly what’s happening with their vehicle.
- Organizational mastery: You should be able to juggle multiple appointments, manage customer relationships, and keep everything running like clockwork.
- Customer service excellence: You must have a proven track record of creating outstanding customer experiences. Mediocre service won’t cut it here.
- Innovative mindset: We need someone who’s not afraid to bring new, bold ideas to help us grow the business and improve how we operate.
Your Role:
- Be the face of our company—greet customers, help them understand what’s happening with their vehicle, and provide the highest level of service.
- Craft accurate estimates and ensure customers are updated regularly on progress.
- Work closely with the team to ensure every job is completed on time and to our high standards.
- Stay on top of the latest industry trends and use your knowledge to keep us ahead of the curve.
- Bring your fresh ideas to the table—help us find new ways to improve our service, increase efficiency, and grow our business.
What We Offer:
- Full-time employment with a comprehensive benefits package (medical, dental, life insurance, etc.)
- Advanced training opportunities—we invest in your growth, but we expect you to be highly motivated to learn and develop.
- A long-term career path—this is a challenging, high-responsibility role, and we’re looking for someone who’s truly invested in their career growth.
Important: This is a serious, demanding role. We are looking for someone who is highly skilled, passionate, and committed. If you don’t meet the qualifications, please don’t waste our time or yours. Only candidates who are ready to meet the high standards we expect will be considered.
If you’re up for the challenge and ready to take your career to the next level, we want to hear from you. Send in your resume today!
Note: Automotive service advisor experience is required. Management experience is preferred but not mandatory.
Job Types: Full-time, Permanent
Pay: Up to $80,000.00 per year
Additional pay:
- Bonus pay
- Overtime pay
- Signing bonus
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed
Ability to commute/relocate:
- Langley, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Automotive Service Advisor: 2 years (required)
- Customer service: 5 years (required)
Work Location: In person
Please Send Resume t0: jameson@dalesauto.ca
Full Job Description- Auto Technician – Position Filled- Please Email Us Your Resume, we are always looking for a great Team Member
Dales Auto Service has been servicing customers for 45+ years! We are looking for a Red Seal licensed technician who wants a stable work environment, consistent pay and very strong job security.
What Dale’s Offers:
- SECURE FULL TIME EMPLOYMENT
- Comprehensive Benefits Package including Medical, Dental, Life Insurance, Accident Insurance and Flex Benefit Options
- Industry leading technology, advanced training opportunities and continuous growth
- Dale’s also pays for offsite training courses/classed
- Competitive wages
- Signing Bonus Offered
Qualifications:
- Valid Red Seal or equivalent certification
- Applicant will have extensive training & experience in all aspects of the automotive trade
- Possess the required tools to complete diagnostics, repairs & services outlined above
- Ability to work effectively in a fast-paced, customer-focused environment
- Ability to work in a team environment to achieve common goals
- Perform inspections & diagnosis at a high level
- Able to work independently, with limited supervision
- Willing to be part of our team and have good communication skills
- Able to operate all types of equipment in the shop environment
- Punctual and reliable
About Us:
Since 1975, Dales Auto has been servicing customers in the Surrey/Langley area and maintaining a priority of ensuring and delivering excellent customer service. At Dales, we invest in our most valued resources, our employees, to ensure every vehicle that enters the shop leaves with the repair done right, the first time.
At Dales, we have built a team of knowledgeable and passionate team members that have helped us grow to become who we are today. As we look towards our future, we aim to further grow our team with more innovative, honest and motivated team members.
To learn more about Dales Auto, visit us online at https://dalesauto.ca/
Our Values
Integrity | Respect | Accountability | Safety | Open Communication | Team Player | Passion for Quality | Honesty | Positive Attitude
Job Type: Full-time
Salary: $32.00-$48.00 per hour
Benefits:
- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Relocation assistance
- Store discount
- Vision care
Schedule:
- 5-8 hour shifts
- 4-10 hour shifts
Supplemental pay types:
- Bonus pay
- Overtime pay
- Signing bonus
Work Location: One location
Please Send Resume t0: jameson@dalesauto.ca