Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Balljoint repair dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Ball Joint Repair in Burnaby (All Makes, Models & EVs)

Trusted Ball Joint Repair Near You — Burnaby’s Best Mechanic

If your steering feels loose, you hear clunks over bumps, or your tires are wearing unevenly, your ball joints may be worn.

Dale’s Auto Service provides expert ball joint inspection and repair in Burnaby for all makes, models, and Electric Vehicles (EVs).

From daily commuters and work vans to performance builds and Teslas, our Red Seal technicians deliver dealership-level precision with transparent pricing and quick turnaround.

Why drivers pick Dale’s Auto Service:

  • Best-rated mechanic experience in the Lower Mainland since 1989

  • EV-ready: tooling, training, and safety procedures for electrified platforms

  • Honest estimates, photos/video of findings, and approvals before we wrench

  • OEM or premium aftermarket parts, torque-to-spec, road test, and quality check

  • Fair, upfront pricing — “We won’t steer you wrong!”

Symptoms of Failing Ball Joints

  • Clunk, pop, or creak when turning or going over bumps

  • Steering wander, vibration, or poor return-to-center

  • Uneven/feathered tire wear and alignment that won’t hold

  • Visible boot damage or grease leakage

Our Ball Joint Service Process

  1. Road test & digital inspection (photos/video you can review)
  2. Front-end check: ball joints, control arms, tie rods, sway links, bushings
  3. Replace worn parts (press-in or complete arm assemblies, as appropriate)
  4. Torque to manufacturer spec and safety re-check
  5. Wheel alignment to protect your tires and restore handling
  6. Final road test + documentation for your records

EV Ball Joint Repair & Service

EVs are heavier and can stress suspension components sooner. We use insulated EV-safe procedures, correct lift points, and manufacturer-approved methods to keep your warranty and safety intact.

Fast Quotes & Bookings

Call: 604-530-9160
Email: sales@dalesauto.ca

Ball Joint FAQ

1) How do I know my ball joints are bad?
Clunks over bumps, uneven tire wear, wandering steering, or a shaky wheel often indicate ball joint play. We confirm with a hands-on inspection and measurement.

2) Can I replace just one ball joint?
Yes, but we typically recommend pairs (left/right) if wear is similar to keep handling balanced and reduce future labor costs.

3) Do I need an alignment after ball joint replacement?
Yes. Ball joint or control arm work changes geometry. A precise alignment protects tires and restores straight-line stability.

4) How long does ball joint repair take?
Most jobs are completed same day, depending on rust/corrosion, parts availability, and whether a press-in joint or full arm is needed.

5) Do you service Electric Vehicles?
Absolutely. We follow EV-specific lifting, torque, and alignment procedures for safe, accurate results on Teslas and other EVs.

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