      EXCELLENT  
   Based on 1065 reviews 
    
 
 
 
   
 
 
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   Brent williamson 
 
 
 
  Great service and knowledgeable staff.  Getting your car fixed can be a chore but they make it as painless as possible. Thanks guys?
  
 
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   Rick 
 
 
 
  I waited a year to see if there would be problems with a timing belt kit install on a Sequoia.  There are none and the Truck runs great, that s why I gave 5 Stars. I would go back.
  
 
      Posted on Google  
   
   Israel Neri Orozco 
 
 
 
  Excellent service.

They’re very professional and would always recommend them, the diagnosis was accurate and fast.
It was a  transmission failure  therefore I needed a replacement, which they delivered at a timely manner, despite the amount of work involved.

Great work and quality.
  
 
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   Aaron Takeda 
 
 
 
  A+++. I would highly recommend getting your vehicle serviced at Dale’s. Jameson and his team run an honest shop with fair prices, and the tech’s will treat your car as if it was their own. I’ve taken numerous vehicles to Dale’s over the years and have never had a poor experience.
  
 
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   Joan Struik 
 
 
 
  Yesterday morning as I prepared to leave my home, my car sputtered to start. I drove to Dale's and thankfully my car could get booked in to check the source of the problem. Within 15 minutes, I was called to advise me that I needed a new battery. Within two hours my car was ready for pickup. I have been a customer for many years and I have always received friendly, informed and timely service.
  
 
      Posted on Google  
   
   Jordyn Bitz 
 
 
 
  I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable.

As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process.

Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done.

Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable.

I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
  
 
      Posted on Google  
   
   GM 
 
 
 
  Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.

Copy of Copy of Copy of Snow Tires Dales Auto Service2

Client Review:

Gregg Baizley BFS 1/5 stars

These guys are absolute bandits. I brought my truck in for an alignment after I had the tie rod ends and drag link replaced and they sent me a $6000 quote to replace parts that I’ve already replaced within six months Including the tie rod ends and drag link ends I just replaced! I was told that they wouldn’t do the alignment until the parts that they had quoted were replaced by them so I picked up my truck and took it elsewhere.

Complete Trust with Dale’s Auto Service: Clients Review | Dales Auto Service 604-530-9160 | Auto Repair, Brakes, Tires, Wheel Alignment Service Near Me Surrey Bc

Key Point 1: Vehicle inspections are necessary to identify issues that could affect a wheel alignment’s effectiveness.

Key Point 2: A cost is incurred because inspections require skilled labor, time, and tools.

Key Point 3: The inspection ensures that the alignment is done properly, preventing future problems or additional costs.

A vehicle inspection before performing a wheel alignment is essential because it identifies any underlying issues, such as worn-out suspension components, damaged tires, or brake problems, that could interfere with the alignment process. If these issues are not addressed, the wheel alignment might not hold or could lead to uneven tire wear and unsafe driving conditions.

Why We Inspect Before Wheel Alignments: Transparency and Safety

The cost for the inspection reflects the expertise, time, and specialized equipment required to thoroughly check the vehicle’s condition. During booking and at drop-off, we inform clients about this potential cost to ensure transparency, especially if the vehicle fails the inspection and needs further repairs before the alignment can proceed. This upfront inspection prevents costly rework and guarantees the alignment will be effective and safe in the long term.

Many who do their own repairs often think our inspection is just a way for us to tally up a large repair bill. That’s not the case. We understand and respect that you’ve taken the time to do your own repairs. Our goal is transparency, not upselling. We provide an estimate of what it would cost us to perform the repairs, but it’s entirely up to you how you choose to proceed.

You are paying for this service, would you not want a detailed report on what we recommend fro repairs?

Our inspection report is simply to show what must be repaired before we can properly align your vehicle. Skipping this step would be a disservice to you, as the alignment could be ineffective or short-lived. Unfortunately, many shops will proceed with an alignment even after noticing a vehicle is in disrepair, but we prioritize safety and doing the job right the first time.

Our Inspection Process

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Pre-Inspection

We have many different vehicle inspections from A/C to Steering and Suspension

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Inspection Verification

Once our advisor(s) receive your vehicle inspection they will go over it with the corresponding technician to verify their findings

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Contact

We call to discuss our findings and to let you know we will be sending our inspection report of your vehicle.

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Inspection Report

Once the estimate is completed we will send our customer the vehicle report card that includes: pictures/video and an in depth explanation of what is required

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Approval

After we discuss the recommended repairs and our clients have reviewed their vehicle report card they can call/email their reply for approval

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Vehicle is Ready

Through out the vehicle service we will keep you informed of progress and you will be informed when completed and ready for pick up