Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Mercedes auto service dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
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I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Mercedes-Benz Auto Repair & Service in Langley

Looking for the best Mercedes mechanic near you?

Dale’s Auto Service delivers dealership-level Mercedes service and repair with friendly pricing, clear communication, and work you can trust.

We proudly serve Langley (City & Township), Willoughby, Walnut Grove, Brookswood, Aldergrove, Cloverdale, and Surrey—and we service all makes and models.

Why Mercedes Owners Choose Dale’s

  • Certified technicians with deep Mercedes diagnostic experience

  • XENTRY / OE-level diagnostics & advanced test equipment

  • Mercedes-approved fluids & parts (e.g., MB 229.5/229.51/229.52 oils)

  • Transparent estimates & photos before we turn a wrench

  • Alignment specialists for standard, AMG, and lowered setups

  • Convenient location minutes from Langley with easy scheduling

Popular Mercedes Services We Perform

  • Service A / Service B maintenance (ASSYST/ASSYST Plus)

  • Engine & cooling: belts, hoses, water pumps, thermostats

  • Brakes: pads/rotors, electronic parking brake reset, brake fluid flush

  • Steering & suspension: control arms, bushings, shocks/struts, air-suspension diagnostics

  • Tires & wheels: mounting/balancing, TPMS, 4-wheel alignment

  • Transmission & driveline: 7G/9G-Tronic service with correct ATF, transfer case, differentials

  • Electrical & comfort systems: batteries, alternators, sensor diagnosis, HVAC

  • Performance/AMG care: big-brake service, cooling, alignment & corner balance (as applicable)

Models We Service

A-Class, C-Class, E-Class, S-Class, CLA, CLS, GLA, GLC, GLE, GLS, G-Wagen, SL/SLK/SLC, AMG variants, Sprinter & Metris vans—plus every all-make daily driver in your household.

What You Can Expect

  1. Book online or by phone
  2. Digital inspection with photos/video & a clear estimate
  3. Work performed to Mercedes specifications
  4. Quality check & test drive, then service light reset
  5. Maintenance roadmap so you can plan ahead

Honest, Warranty-Safe Maintenance

We follow Mercedes specifications and use OE or equivalent parts and approved fluids.

Keep your service records with us and maintain your factory warranty while enjoying independent-shop value.

Call/Text: 604-530-9160 • Email: sales@dalesauto.ca

Mercedes Benz Service FAQ

1) How often does my Mercedes need Service A or B?
Typically about once a year or ~15,000 km, alternating A/B per ASSYST. Your dash reminder and driving style determine the exact interval. We’ll confirm what’s due at check-in.

2) Will servicing at Dale’s keep my factory warranty intact?
Yes. Using OEM-quality parts, Mercedes-approved fluids, and following manufacturer procedures keeps your warranty valid. Retain your invoices and we’ll document everything.

3) Do you use Mercedes-approved oils and OE-level diagnostics?
Absolutely. We stock MB-approved oils (229.5/229.51/229.52, etc.) and use OE-level scan tools to read/reset Mercedes modules and service reminders correctly.

4) Can you service AMG models and lowered or performance setups?
Yes. From AMG brake systems to precision alignments on stock or modified suspensions, we’ll set it up for road or spirited driving—always to spec.

5) How much does a Mercedes oil service or brake job cost?
Pricing varies by model, engine, and parts choice. We’ll send a clear written estimate first—no surprises—and review options to match your goals and budget.

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