Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Shock sale dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Buy 3 Shocks, Get the 4th at 50% Off Sale!!!

Is your ride feeling a little rough? Now’s the perfect time to upgrade with high-quality shocks from Dale’s Auto Service! For a limited time, we’re offering an incredible deal: Buy 3 shocks, and get the 4th at 50% off. But hurry—this offer ends November 30th! Premium brands to suit every driving style: BILSTEIN – Known for superior durability and performance KONI – Engineered for comfort and control. KYB – Excellent handling for a smooth, stable ride. Monroe – Reliable, long-lasting, and built for comfort. FOX – Built for off-road enthusiasts who demand the best. When Should Shocks Be Inspected? To ensure your vehicle's stability and comfort, it's recommended to have your shocks inspected every 50,000-60,000 km, or sooner if you notice signs of wear. Common signs that your shocks may need replacing include a bouncy or unstable ride, nose-diving when braking, or uneven tire wear. How Long Do Shocks Typically Last? Shocks usually have a lifespan of 80,000-100,000 km, depending on driving conditions and usage. If you're noticing rough rides or reduced handling, it could be time for a replacement to maintain a smooth, safe drive. Why Upgrade Your Shocks? Upgraded shocks can improve handling, reduce braking distance, and give you a smoother, more enjoyable drive. Plus, they help prolong the life of your tires and suspension system. Use the Dale's Dollar Coupon above towaard installation. Offer valid until November 30th. Don't miss out!
Is your ride feeling a little rough? Now’s the perfect time to upgrade with high-quality shocks from Dale’s Auto Service! For a limited time, we’re offering an incredible deal: Buy 3 shocks, and get the 4th at 50% off. But hurry—this offer ends November 30th! Premium brands to suit every driving style: BILSTEIN – Elevate your ride with Bilstein shocks! Known for superior durability and performance, Bilstein delivers a smoother, more controlled driving experience.  KONI – Engineered for a perfect balance of comfort, control, and track-level performance. KONI shocks adapt smoothly to changing road conditions. KYB – Upgrade your ride with KYB shocks for excellent handling, a smooth, stable drive, and an OEM-quality boost! Perfect for those who want improved performance Monroe – Upgrade your ride with Monroe shocks! Known for reliability, long-lasting performance, and enhanced comfort, Monroe shocks offer an ideal OEM upgrade. FOX – Ready to tackle any terrain? FOX shocks are built tough for off-road enthusiasts who demand unmatched performance and durability. When Should Shocks Be Inspected? To ensure your vehicle's stability and comfort, it's recommended to have your shocks inspected every 50,000-60,000 km, or sooner if you notice signs of wear. Common signs that your shocks may need replacing include a bouncy or unstable ride, nose-diving when braking, or uneven tire wear. How Long Do Shocks Typically Last? Shocks usually have a lifespan of 80,000-100,000 km, depending on driving conditions and usage. If you're noticing rough rides or reduced handling, it could be time for a replacement to maintain a smooth, safe drive. Why Upgrade Your Shocks? Upgraded shocks can improve handling, reduce braking distance, and give you a smoother, more enjoyable drive. Plus, they help prolong the life of your tires and suspension system. Use the Dale's Dollar Coupon above towaard installation. Offer valid until November 30th. Don't miss out!
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Who are Dale's Auto Service?

Over the last 40+ years in business, Dale’s commitment to quality has helped us maintain the highest level of customer service and technical excellence.

You, the customer, are the most important component of any business.

Our team is consistently trying to meet and exceed the demands and needs of each and everyone.