Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Shock and strut service dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
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I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Shock & Strut Replacement Burnaby

When you need shock and strut replacement in Burnaby, Dale’s Auto Service is the shop to trust for accurate suspension diagnosis, quality parts, and professional installation. If your vehicle feels unstable, bouncy, noisy over bumps, or rough on uneven roads, worn shocks or struts may be affecting your handling, braking, and tire wear.

Burnaby Shock & Strut Replacement for All Makes and Models

Your shocks and struts play a major role in how your vehicle rides, corners, and stops. As these parts wear out, your vehicle may begin to feel loose, unsettled, or harsh. Many drivers do not realize how much worn suspension components affect overall safety and drivability until the problem becomes severe.

We offer shock and strut replacement in Burnaby for domestic, Asian, and European vehicles, including cars, SUVs, light trucks, and crossovers. Whether your vehicle needs front struts, rear shocks, complete suspension service, or a ride quality inspection, our experienced team can diagnose the issue properly and recommend the right repair.

Signs You May Need Shock or Strut Replacement

If you notice any of the following symptoms, it may be time to book a suspension inspection:

  • Excessive bouncing after hitting bumps
  • Nose diving when braking
  • Body roll during cornering
  • Uneven or accelerated tire wear
  • Clunking or knocking noises from the suspension
  • Fluid leaking from a shock or strut
  • Rough or unstable ride quality
  • Steering that feels loose or unpredictable

These symptoms can also be related to other suspension or steering components, which is why a professional inspection is important before replacing parts.

Shock Absorber and Strut Replacement Helps Restore

Replacing worn shocks and struts can help improve:

  • Ride comfort
  • Steering stability
  • Braking performance
  • Tire life
  • Vehicle control
  • Suspension response
  • Driver confidence

If your vehicle feels unstable or harsh on Burnaby roads, a suspension inspection can help determine whether shock or strut replacement is needed.

Book Shock & Strut Replacement in Burnaby

If your vehicle is riding rough, bouncing excessively, or feeling unstable, contact Dale’s Auto Service today. Our team will inspect your suspension system and recommend the right repair for your vehicle.

Dale’s Auto Service
Phone: 604-530-9160
Email: sales@dalesauto.ca

Shock & Strut FAQ

1. How do I know if my shocks or struts need replacing?

Common signs include bouncing, rough ride quality, nose diving under braking, clunking noises, leaking suspension components, and uneven tire wear. A suspension inspection is the best way to confirm the problem.

2. What is the difference between shocks and struts?

Both help control ride quality and suspension movement, but struts are a structural part of the suspension system while shocks mainly control motion. Some vehicles use shocks, some use struts, and some use both.

3. Can bad shocks or struts affect tire wear?

Yes. Worn shocks and struts can cause uneven tire wear because they allow excessive suspension movement and poor tire contact with the road.

4. Do I need an alignment after shock or strut replacement?

In many cases, yes. Replacing struts especially can affect alignment angles. An alignment check is often recommended after suspension repairs.

5. Do you service all makes and models for suspension repairs?

Yes. Dale’s Auto Service provides shock, strut, suspension, and general auto repair services for all makes and models.

Performance shocks  struts dales auto service
Performance shocks  struts dales auto service

Performance Shock Upgrades for Enhanced Handling

Looking to upgrade your vehicle’s suspension for a smoother, sportier, or more rugged ride?

At Dale’s Auto Service, we offer performance shock upgrades tailored to your driving needs.

Whether you want better cornering, improved off-road capability, or a firmer, more responsive feel, our experts can recommend and install high-performance shocks and struts that maximize your vehicle’s handling and stability.

Benefits of Performance Shock Upgrades:

✔ Better Control & Handling – Reduces body roll, improves steering response
✔ Enhanced Ride Comfort – Absorbs road imperfections for a smoother experience
✔ Increased Stability – Maintains better traction during acceleration & braking
✔ Off-Road Ready – Heavy-duty shocks for rugged terrain & lifted vehicles

Upgrade to Bilstein, KYB, Fox, or other top-tier performance shocks for superior ride quality and durability.

Call 604-530-9160 or visit Dale’s Motorsport HERE

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