Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Subaru auto service dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Subaru Service & Repair in Richmond | Dale’s Auto Service

Looking for the best Subaru mechanic near you in Richmond? Dale’s Auto Service has been trusted in the Lower Mainland since 1989 for Subaru service, diagnostics, and repair—and we work on all makes and models.

Whether it’s a routine oil service, head gasket concern, CVT care, suspension clunks, or advanced electrical diagnostics, our Red Seal technicians fix it right the first time with factory-level tooling and data.

Why Subaru Owners Choose Dale’s

  • Expert Subaru Technicians: Daily experience with EJ/FB/FA engines, AWD driveline, CVT/6-speed, and Subaru safety systems.

  • Quality Parts & Warranty: OEM or premium aftermarket, with labour-backed warranty.

  • Clear Communication: Digital inspections with photos/video and upfront estimates.

  • Convenient for Richmond: Fast appointments, efficient turnarounds, and customer-first service for the entire Lower Mainland.

  • Proven Reputation: Established 1989 with hundreds of positive reviews—trusted local auto repair & service.

Popular Subaru Services (We Also Service All Makes & Models)

  • Factory-scheduled maintenance (oil & filter, coolant, brake fluid, spark plugs, filters)

  • Brakes & Safety (pads/rotors, calipers, ABS diagnostics)

  • Steering & Suspension (struts, control arms, wheel bearings, alignments)

  • Engine & Drivetrain (head gaskets, timing components, valve cover leaks, clutches)

  • AWD/Driveline (differentials, CV axles, wheel bearings, fluid services)

  • Cooling & Heating (radiators, water pumps, thermostats, heaters, A/C)

  • Electrical & Diagnostics (battery/charging, sensors, CEL, misfires)

  • Exhaust & Emissions (leaks, catalytic efficiency, O2 sensors)

  • Tires & Alignments (install, balance, rotations, performance setups)

Tip: Regular Subaru CVT and differential fluid services protect your AWD system and extend transmission life.

Our Process (Built for Clarity)

  1. Check-in & Goals — Tell us what you’re feeling/hearing.
  2. Digital Vehicle Inspection (DVI) — Photos/video + severity & priority.
  3. Upfront Estimate — Good/Better/Best options when available.
  4. Approve & Repair — Skilled techs, proper torque & specs.
  5. Quality Control & Test Drive — Verified, documented, and explained.

Trusted Auto Repair Near You (Richmond & Lower Mainland)

We’re the near you shop Subaru drivers recommend for auto repair and service—balancing dealership-level capability with independent-shop care and pricing. Expect transparent communication, fair rates, and workmanship you can stand behind.

Contact & Booking

Call: 604-530-9160
Email: sales@dalesauto.ca

Subaru Service FAQ

1) How often should I service my Subaru in Richmond’s climate?
Follow your owner’s manual, but many drivers benefit from 6 months/8,000–10,000 km intervals depending on driving style and conditions. We tailor intervals based on your usage and oil analysis when relevant.

2) Do you use OEM Subaru parts?
Yes. We recommend OEM or premium-grade parts. You’ll get options, plus our advice on cost, longevity, and warranty.

3) Can you diagnose Subaru CVT concerns (shudder, flare, overheat)?
Absolutely. We perform CVT health checks, fluid condition assessment, scan-data monitoring, road-test logging, and cooling system checks to prevent repeat failures.

4) Do you service performance or off-road-equipped Subarus?
Yes—suspension upgrades, alignments, brake packages, and driveline service. We’ll set alignment to factory or performance specs as requested.

5) What warranty do you offer on repairs?
Our work is warranty-backed. Coverage varies by part and service type; we’ll document your specific warranty on every estimate and invoice.

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Brake Service

What we do:
complete subaru brake service & repair MORE…

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Engine Repair

What we do:
complete subaru engine service & repair MORE…

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Subaru suspension repair dales auto service

Steering & Suspension Repair

What we do:
complete subaru steering & suspension service & repair MORE…

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Subaru wheel alignment dales auto service

Wheel Alignment

what we do:
complete subaru wheel alignment service & MORE…

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Walnut Shell Blasting

what we do:
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SOME OF THE SUBARU VEHICLES WE SERVICE:

  • Forester
  • Impreza
  • Legacy
  • Outback
  • WRX
  • BRZ
  • Crosstrek
  • Ascent
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Who are Dale's Auto Service?

Over the last 40+ years in business, Dale’s commitment to quality has helped us maintain the highest level of customer service and technical excellence.

You, the customer, are the most important component of any business.

Our team is consistently trying to meet and exceed the demands and needs of each and everyone.