Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Suspension service and repair dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Subaru Steering & Suspension Repair in Aldergrove

Looking for the best Subaru steering & suspension repair near you? Dale’s Auto Service has been trusted since 1989 for precise diagnostics, quality parts, and expert installation.

From WRX and Outback to Forester and Crosstrek, we dial in your ride so it feels tight, tracks straight, and wears tires evenly. We also service all makes and models—so bring the whole family fleet.

Why Subaru Owners Choose Dale’s

  • Subaru specialists: MacPherson struts, rear multi-link, electric power steering, and AWD geometry are our wheelhouse.

  • Mechanics you can trust: Transparent estimates, photos/videos, and approvals before work begins.

  • Precision alignments: Post-repair 4-wheel alignments to factory spec (or driver-preferred).

  • Quality parts: OEM or premium aftermarket (Bilstein, KYB, Moog, Whiteline) matched to your needs.

  • Warranty & documentation: Clear warranty terms and torque/measurement records on request.

Services We Offer (Subaru + All Makes & Models)

  • Steering racks & electric power steering diagnostics/repair

  • Inner/outer tie rods, ball joints, control arms & bushings

  • Struts, shocks, springs, top mounts & bearings

  • Sway bars, end links & bushing upgrades (incl. performance)

  • Wheel bearings & hubs

  • Subframe & crossmember inspections

  • Ride-height corrections & corner-balance recommendations

  • 4-wheel alignment (street, commute, light off-road, or spirited setup)

Signs Your Subaru Needs Suspension/Steering Service

  • Pulls left/right, or steering wheel off-centre

  • Clunks, knocks, or creaks over bumps

  • Bouncy ride, nose-diving, or excessive body roll

  • Uneven or rapid tire wear; feathered edges

  • Vague, “floaty” steering feel or lane-drift

  • ABS/VSC traction warnings after hitting potholes or curbs

If you notice any of these, book an inspection—small issues become expensive tires and safety concerns fast.

Our Process (Fast, Clear, Accurate)

  1. Road test & interview to replicate the concern.
  2. Lift inspection: joints, bushings, mounts, leaks, and play checked to spec.
  3. Measurement & reporting with photos and prioritized estimate.
  4. OEM-level repair using proper torque procedures and new hardware where required.
  5. Alignment & verification road test; results shared with you.

Friendly for Families & Fleets

Although this page focuses on Subaru, our technicians service all makes and models with the same care—perfect if your household or business runs a mixed fleet.

Book Service (Near You in Aldergrove)

Dale’s Auto Service
Phone: 604-530-9160
Email: sales@dalesauto.ca

SOME OF THE SUBARU VEHICLES WE SERVICE:

  • Subaru Forester
  • Subaru Impreza
  • Subaru Legacy
  • Subaru Outback
  • Subaru WRX
  • Subaru BRZ
  • Subaru Crosstrek
  • Subaru Ascent

Subaru Suspension Service FAQ

1) How often should I replace Subaru struts or shocks?
Many Subaru shocks/struts are tired by ~100,000–130,000 km. If you notice bounce, nose-dive, or tire cupping, test sooner.

2) Do I need an alignment after suspension or steering repairs?
Yes. Any change to tie rods, control arms, struts, or ride height requires a 4-wheel alignment to protect tires and ensure safe handling.

3) OEM vs. aftermarket—what’s best?
We recommend OEM or proven premium brands (Bilstein, KYB, Moog, Whiteline). We’ll match parts to your budget and driving style.

4) Can you diagnose clunks and vibrations?
Absolutely. We perform a guided road test, lift inspection, and component play checks, then provide photos, measurements, and a prioritized plan.

5) Do you service vehicles beyond Subaru?
Yes. While we love Subarus, we repair all makes and models, including domestic, European, hybrids, and light trucks.

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