Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Hit a curb or pothole service  repair dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike
Curb or pothole collision dales auto service

Hit a Curb or Pothole? Suspension Repair in Abbotsford

Fast Help • ICBC Claim Support • Best Mechanic Near You

When you hit a curb, pothole, or road hazard in Abbotsford, even a “small” impact can cause major suspension, steering, wheel, and alignment issues. At Dale’s Auto Service, Abbotsford drivers choose us because we provide complete start-to-finish support — from arranging a tow truck to managing your ICBC claim and repairing your vehicle correctly the first time.

Dale’s has been recognized as the best auto repair and service team in the Lower Mainland, trusted since 1975, servicing all makes and models with precision, transparency, and unmatched customer service.

Our Complete Hit-a-Curb / Pothole Damage Repair Service

When your vehicle suffers an impact, damage often occurs to:

  • Control arms & bushings

  • Tie rods

  • Struts & shocks

  • Wheel bearings

  • Sway bar links

  • Wheels & tires

  • Subframe mounting points

  • Steering components

  • Wheel alignment & geometry

Our certified technicians use industry-leading equipment, including advanced alignment technology, to restore your vehicle to factory specs.

We Manage the Entire Incident for You — Start to Finish

Most shops tell you to “call ICBC.”
We handle everything.

1. Immediate Help: Tow Truck Arrangement

If your vehicle is unsafe or undrivable, we will arrange fast towing directly to Dale’s Auto Service.

2. ICBC Claim Guidance

We help you with:

  • Opening your ICBC claim

  • Documenting pothole or curb-strike damage

  • Providing detailed repair assessments ICBC accepts

  • Communicating directly with ICBC on your behalf

3. Full Diagnostic Inspection

Our technicians inspect your suspension, steering, wheels, tires, brakes, frame points, and alignment to identify all impact-related damage.

4. Professional Repair (All Makes & Models)

We are Abbotsford’s trusted destination for:

  • Suspension component replacement

  • Steering repairs

  • Wheel straightening or replacement

  • Shock/strut replacement

  • Tire replacement

  • Precision wheel alignment

5. Final Road Test & Safety Verification

Your vehicle is test-driven and verified to ensure drivability, safety, comfort, and proper tracking.

Why Abbotsford Chooses Dale’s Auto Service

  • Best mechanic near you for suspension & alignment repair

  • ICBC claim support included

  • Trusted since 1975 with the best customer service in the Lower Mainland

  • High-accuracy diagnostics — we find what other shops miss

  • Servicing all makes and models (EV, hybrid, import, domestic, European)

  • Honest communication, photos, digital inspections, and transparent pricing

  • Fast turnaround and expert workmanship

Your safety matters — and your vehicle will be repaired properly.

Serving Abbotsford — The Best Auto Repair & Service Shop Near You

Even if you live in Abbotsford, Langley, Mission, or Chilliwack, customers travel to Dale’s because of our reputation, experience, and precision workmanship.

☎️ Book Your Inspection or ICBC Assistance

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca

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