Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Hit a curb or pothole service  repair dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike
Curb or pothole collision dales auto service

Hit a Curb or Pothole? Suspension Repair in Cloverdale

The Best Auto Repair & Service Shop Near You for All Makes & Models

When you hit a curb or deep pothole, even at low speeds, the damage to your suspension, wheel alignment, tires, control arms, and steering components can be serious. At Dale’s Auto Service, Cloverdale’s best mechanic near you, we specialize in suspension damage repair, accident claims, and full restoration of your vehicle’s handling and safety.

With more than 35+ years of trusted auto repair in the Lower Mainland, Dale’s Auto Service has built a reputation for unmatched accuracy, transparent communication, and premium customer care.

And if the impact caused damage requiring an ICBC claim, we manage the entire process—from tow truck to handing your keys back.

Why Curb & Pothole Impacts Need Immediate Inspection

A hard impact can cause hidden issues such as:

  • Bent control arms

  • Damaged tie rods or ball joints

  • Bent wheels or cracked rims

  • Misaligned subframe components

  • Blown struts or shocks

  • Steering play or vibration

  • Tire sidewall damage

  • Broken sway bar links or bushings

These problems get worse over time, reduce safety, and lead to costly repairs if ignored.

If your steering pulls, vibrates, or feels “off,” book a suspension inspection immediately.

How We Handle Your Suspension Repair After a Curb or Pothole Impact

1. Call Us Right Away — We’ll Manage Everything

Whether your vehicle is safe to drive or not, simply call:

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca

We’ll take it from there.

2. Immediate Tow-Truck Assistance

If your vehicle is unsafe or undriveable, we arrange professional towing directly to our shop.
You don’t need to coordinate anything—we handle it.

3. Complete Damage Assessment

Our expert technicians inspect:

  • Suspension components

  • Steering system

  • Wheel alignment

  • Rims & tires

  • Underbody & subframe

  • ABS, sensors, and electronics

You receive a clear digital inspection, photos, and a full explanation of what ICBC will cover.

4. ICBC Claim Management — We Do the Work

Curb and pothole impacts can fall under ICBC comprehensive or collision, depending on the situation.
We coordinate:

  • ICBC claim documentation

  • Adjuster communication

  • Damage reports

  • Repair approvals

  • Supplementary claims (if hidden damage is found)

You won’t have to deal with ICBC—Dale’s Auto Service manages it for you.

5. Professional Suspension Repair on All Makes & Models

As the best auto repair shop in Cloverdale, our certified team repairs:

  • Cars

  • SUVs

  • Trucks

  • European, Asian & domestic models

  • Electric & hybrid vehicles

We use OEM-quality parts, advanced diagnostic equipment, and precision alignment technology for perfect handling.

6. Alignment & Safety Verification

After repairs, we perform:

  • Precision wheel alignment

  • Steering calibration

  • Road test

  • Torque & safety checks

Your vehicle will drive like it should—straight, smooth, and safe.

Why Cloverdale Chooses Dale’s Auto Service

✔ Best mechanic near you
✔ Since 1975 — trusted by families for generations
✔ 900+ Google reviews (4.6★)
✔ ICBC claim assistance from start to finish
✔ Transparent communication
✔ Fast turnaround
✔ Accurate diagnostics & repair
✔ All makes and models
✔ The Lower Mainland’s suspension alignment specialists

No shop cares more about your safety—and your vehicle.

How to Proceed if You Hit a Curb or Pothole

Step-by-Step Guide

  1. Stop driving if vehicle feels unsafe
  2. Call Dale’s Auto Service: 604-530-9160
  3. We arrange towing
  4. We perform a full suspension & alignment inspection
  5. We open and manage your ICBC claim
  6. Repairs begin once authorized
  7. You pick up your vehicle once it passes all safety checks.

It’s that simple—one call, and we handle everything.

☎️ Book Your Inspection or ICBC Assistance

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca

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