Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Import auto service dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Import Car & Truck Service in White Rock

If you’re looking for a best import car and truck mechanic near you in White Rock, Dale’s Auto Service delivers the kind of workmanship and communication that keeps your vehicle reliable, safe, and performing the way it should.

We service import cars and import trucks with a focus on accurate diagnostics, quality parts, and clear recommendations—so you can make confident decisions. Whether it’s routine maintenance, warning lights, steering/suspension issues, or tire wear concerns, our team is set up to help you get it fixed properly the first time.

We won’t steer you wrong!

White Rock Import Auto Service You Can Count On

Import vehicles often require a more detailed approach—especially when it comes to electronic diagnostics, suspension geometry, and manufacturer-specific maintenance intervals. Our shop supports drivers who want a trustworthy, long-term solution—not guessing, not upselling.

Import Car & Truck Services We Offer

  • Factory-scheduled maintenance (oil service, filters, fluids, tune-ups)
  • Computer diagnostics (check engine light, drivability issues, warning lights)
  • Brake service & repair (pads, rotors, calipers, brake fluid service)
  • Steering & suspension repair (shocks/struts, ball joints, tie rods, control arms)
  • Wheel alignments (including vehicles with modifications/lifts where applicable)
  • Tire sales & installation (all major tire brands)
  • Cooling system service (leaks, thermostats, water pumps, overheating)
  • Battery/starting/charging (alternators, starters, electrical diagnostics)
  • Pre-purchase inspections (import vehicles, cars & trucks)

Why White Rock Drivers Choose Dale’s Auto Service

  • Trusted, experienced technicians focused on service quality and safety
  • Clear communication with recommendations you can understand
  • Accurate diagnostics to avoid repeat repairs and unnecessary parts
  • Honest, practical options based on your goals and budget
  • A local shop known for great customer service and long-term relationships

Signs Your Import Vehicle Needs Service Soon

If you notice any of the following, it’s smart to book an inspection:

  • Check engine light or warning messages
  • Pulling, shaking, uneven tire wear, or steering drift
  • Squealing/grinding brakes or a soft pedal
  • Clunks over bumps, loose steering, or vibration
  • Leaks, overheating, or burning smells
  • Poor fuel economy or sluggish acceleration

Book Import Auto Repair in White Rock Today

If you want the best import auto service and repair in White Rock, our team is ready to help with professional care for your import car or truck.

Dale’s Auto Service
📍 Unit #107 – 19415 56 Ave, Surrey, BC (Serving Langley & the Lower Mainland)
📞 604-530-9160

Import Service FAQ

1) Do you service all import cars and import trucks?
Yes—our shop services most import makes and models, including cars, SUVs, and light trucks. If you have a specialty vehicle, call us and we’ll confirm serviceability.

2) Can you diagnose a check engine light on an import vehicle?
Absolutely. We provide professional diagnostics to identify the root cause, then explain repair options clearly before any work is approved.

3) How often should I service my import vehicle?
Most imports do best with maintenance based on time, mileage, and driving style. We can follow factory intervals and recommend what’s most important next.

4) Do you offer wheel alignments for import trucks and modified vehicles?
Yes. We provide precision wheel alignments and can often align vehicles with lifts/leveling kits or suspension changes depending on setup and component condition.

5) How do I book an appointment for import repair near me?
Call 604-530-9160 or email sales@dalesauto.ca to book. We’ll help you choose the right service and schedule a time that works.

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