Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Shock and strut service dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
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I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
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I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Ram Truck Shock & Strut Replacement in Maple Ridge

When your Ram truck starts riding rough, bouncing excessively, dipping under braking, or feeling unstable over bumps, worn shocks or struts may be the cause. Our team can inspect your suspension system and recommend the right repair to get your truck driving properly again.

Best Ram Truck Shock & Strut Replacement in Maple Ridge

Your Ram truck suspension is designed to do more than improve comfort. Shocks and struts help control tire contact with the road, support handling, improve braking stability, and reduce wear on other suspension and steering components.

If these parts are worn out, you may notice:

  • Rough or bouncy ride
  • Nose diving during braking
  • Excessive body roll in corners
  • Uneven tire wear
  • Clunking noises over bumps
  • Poor control on rough roads
  • Steering that feels loose or unstable

Our technicians perform a complete suspension inspection to determine whether your Ram truck needs shock replacement, strut replacement, mounts, bushings, alignment, or related suspension repair.

Signs Your Ram Truck May Need Shock or Strut Replacement

If your truck does not feel as smooth or controlled as it used to, it may be time for an inspection. Common signs of shock and strut problems include:

1. Excessive Bouncing

If your Ram continues to bounce after hitting a bump, your shocks or struts may no longer be controlling the suspension properly.

2. Front-End Diving

A truck that dips heavily when braking may have worn front struts or shocks.

3. Uneven Tire Wear

Bad suspension parts can cause irregular tire wear and poor contact with the road.

4. Loose or Unstable Handling

If the steering feels vague or the truck sways more than usual, worn suspension components may be affecting control.

5. Fluid Leaks on Shocks or Struts

Leaking hydraulic fluid is often a sign the shock or strut needs replacement.

Ram Truck Shock & Strut Replacement for Better Ride and Safety

Driving with worn shocks or struts can reduce comfort, handling, and braking performance. It can also place extra stress on tires and other suspension parts. Replacing worn components at the right time helps restore:

  • Better ride control
  • Improved braking stability
  • More predictable handling
  • Reduced suspension noise
  • Better tire life
  • Improved safety and confidence on the road

Whether your truck is used for commuting, towing, hauling, or job site work, proper suspension service is essential.

Book Ram Truck Shock & Strut Replacement Near Maple Ridge

If your truck is riding rough or showing signs of suspension wear, contact Dale’s Auto Service for professional Ram truck shock and strut replacement in Maple Ridge. We will inspect your suspension system, explain what your truck needs, and provide trusted repair recommendations.

Dale’s Auto Service
Phone: 604-530-9160
Email: sales@dalesauto.ca

Shock & Strut FAQ

1. How do I know if my Ram truck needs shock or strut replacement?

Common signs include bouncing, rough ride quality, front-end diving under braking, uneven tire wear, clunking noises, and poor handling. A suspension inspection can confirm the issue.

2. What is the difference between shocks and struts?

Both help control suspension movement, but struts are usually a structural part of the suspension system while shocks mainly dampen movement. Your Ram truck may use one or both depending on configuration.

3. Do I need a wheel alignment after shock or strut replacement?

In many cases, yes. If suspension components are removed or replaced, a wheel alignment is recommended to protect tire wear and restore proper handling.

4. Can worn shocks and struts affect tire wear?

Yes. Worn suspension parts can allow the tires to bounce or lose proper road contact, which may lead to uneven or premature tire wear.

5. Do you work on other vehicles besides Ram trucks?

Yes. Dale’s Auto Service provides complete auto service and repair for all makes and models.

Performance shocks  struts dales auto service
Performance shocks  struts dales auto service

Performance Shock Upgrades for Enhanced Handling

Looking to upgrade your vehicle’s suspension for a smoother, sportier, or more rugged ride?

At Dale’s Auto Service, we offer performance shock upgrades tailored to your driving needs.

Whether you want better cornering, improved off-road capability, or a firmer, more responsive feel, our experts can recommend and install high-performance shocks and struts that maximize your vehicle’s handling and stability.

Benefits of Performance Shock Upgrades:

✔ Better Control & Handling – Reduces body roll, improves steering response
✔ Enhanced Ride Comfort – Absorbs road imperfections for a smoother experience
✔ Increased Stability – Maintains better traction during acceleration & braking
✔ Off-Road Ready – Heavy-duty shocks for rugged terrain & lifted vehicles

Upgrade to Bilstein, KYB, Fox, or other top-tier performance shocks for superior ride quality and durability.

Call 604-530-9160 or visit Dale’s Motorsport HERE

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