Can hitting a curb really damage my suspension?

Yes. Even a low-speed impact can bend tie rods, control arms, or wheels, affecting stability and safety.

Will ICBC cover suspension damage?

Yes—curb or pothole impacts are typically eligible. We handle the entire claim process for you.

Do I need an alignment after hitting a curb?

Almost always. Even small impacts can knock alignment out of specification.

Can I drive my car if it vibrates or pulls?

It may be unsafe. Call us—we’ll advise and arrange towing if needed.

How long does suspension repair take?

Depending on parts, repairs range from same-day to a few days. ICBC approval time may vary, and we communicate updates throughout the process.

Hit a curb or pothole service repair dales auto service

      EXCELLENT  
   Based on 1060 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jordyn Bitz 
 
 
 
  I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable.

As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process.

Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done.

Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable.

I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
  
 
      Posted on Google  
   
   GM 
 
 
 
  Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
  
 
      Posted on Google  
   
   Harry Johal 
 
 
 
  I honestly can’t say enough good things about Dale’s Auto Service.

The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself.

Then I came to Dale’s.

They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck.

What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem.

Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door.

I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service.

Dale’s Auto Service has earned my trust, and that’s not something I give out easily.

10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
  
 
      Posted on Google  
   
   M AGUA 
 
 
 
  I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
  
 
      Posted on Google  
   
   Anonymous 
 
 
 
  This is a great service centre which is very reliable and upto the mark.

I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked.

Thanks Dale's Auto Service Team.
  
 
      Posted on Google  
   
   Mike Pylypow 
 
 
 
  I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself.  She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service.

Mike

Curb or pothole collision dales auto service

Hit a Curb or Pothole? Suspension Repair in Richmond

Name: Dale's Auto Service
Brand: Dale's Auto Service
SKU: Alignment
Rating: 4.6 (1011 reviews)

Dale’s Auto Service – The Best Mechanic Near You for All Makes & Models

When your vehicle hits a curb or pothole, the damage can be more serious than it appears. Misaligned wheels, bent suspension components, damaged tires, and compromised steering can quickly turn into unsafe driving conditions.

At Dale’s Auto Service, we specialize in suspension repair, steering correction, wheel alignment, and damage assessment for curb and pothole impacts. Drivers across the Lower Mainland trust us because we manage the entire process—from towing to ICBC claim handling to complete repair.

If your vehicle suddenly pulls to one side, vibrates, sits uneven, or feels unstable, you may have internal damage that requires immediate attention.

We’ll take care of everything.

How to Proceed if You Hit a Curb or Pothole

1. Contact Dale’s Auto Service Immediately

Call 604-530-9160 or email sales@dalesauto.ca.
Tell us where the incident happened and how the vehicle feels. We’ll guide you through the next steps.

2. Need a Tow Truck? We Arrange It for You

If your vehicle isn’t safe to drive, we will dispatch a trusted towing partner to your location and get your vehicle to our shop safely.

3. We Perform a Complete Damage Assessment

Our technicians inspect:

Suspension components
Control arms, struts, bushings
Steering linkage
Wheel and tire integrity
Alignment and frame angles

You’ll receive a full report and recommendations.

4. We Help You Through the ICBC Claim Process

We make ICBC claims simple:

We walk you through opening a claim
Provide required documentation
Communicate findings directly to ICBC
Submit photos, estimates, and damage reports
Manage approvals and repair timelines

We represent you so the process is fast, accurate, and stress-free.

5. We Complete the Repair & Alignment

Once approved, we restore your vehicle to factory-safe condition.
Our industry-leading alignment and suspension expertise ensures the vehicle drives like new.