Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Hit a curb or pothole service  repair dales auto service
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Brent williamson profile picture
Brent williamson
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and knowledgeable staff. Getting your car fixed can be a chore but they make it as painless as possible. Thanks guys?
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Rick profile picture
Rick
Google star 1Google star 2Google star 3Google star 4Google star 5
I waited a year to see if there would be problems with a timing belt kit install on a Sequoia. There are none and the Truck runs great, that s why I gave 5 Stars. I would go back.
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Israel Neri Orozco profile picture
Israel Neri Orozco
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service. They’re very professional and would always recommend them, the diagnosis was accurate and fast. It was a transmission failure therefore I needed a replacement, which they delivered at a timely manner, despite the amount of work involved. Great work and quality.
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Aaron Takeda profile picture
Aaron Takeda
Google star 1Google star 2Google star 3Google star 4Google star 5
A+++. I would highly recommend getting your vehicle serviced at Dale’s. Jameson and his team run an honest shop with fair prices, and the tech’s will treat your car as if it was their own. I’ve taken numerous vehicles to Dale’s over the years and have never had a poor experience.
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Joan Struik profile picture
Joan Struik
Google star 1Google star 2Google star 3Google star 4Google star 5
Yesterday morning as I prepared to leave my home, my car sputtered to start. I drove to Dale's and thankfully my car could get booked in to check the source of the problem. Within 15 minutes, I was called to advise me that I needed a new battery. Within two hours my car was ready for pickup. I have been a customer for many years and I have always received friendly, informed and timely service.
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Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
Curb or pothole collision dales auto service

Hit a Curb or Pothole? Suspension Repair in Surrey

Surrey’s Best Mechanic Near You for All Makes & Models

Dale’s Auto Service — Trusted Since 1975

When you hit a curb or pothole, even at low speed, your vehicle’s suspension, wheel alignment, steering, control arms, subframe, and wheels can be damaged without immediately showing symptoms. Dale’s Auto Service in Surrey is the best-rated auto repair shop in the Lower Mainland, known for precision suspension work, state-of-the-art wheel alignment, and transparent service.

We repair all makes and models, including European, Japanese, Domestic, EV, and hybrid vehicles.

And if your impact requires an ICBC claim — we’ll manage the entire process for you.

🚨 What Happens When You Hit a Curb or Pothole?

Even one impact can cause:

  • Bent control arms or tie rods

  • Damaged strut, shock, or knuckle

  • Wheel alignment out of spec

  • Bent wheel or tire sidewall damage

  • Subframe distortion

  • Steering pulling, vibration, or noise

If your vehicle suddenly feels off, it likely is. Our specialists diagnose everything with precision OEM-level equipment.

💼 We Handle Everything — From Incident to ICBC Claim to Final Repair

Dale’s Auto Service makes the entire process stress-free:

1. Call Us First (604-530-9160)

We will:

  • Assess the situation

  • Advise if the vehicle is safe to drive

  • Send a tow truck if needed

2. We Document the Damage

Our certified technicians take:

  • Photos

  • Measurements

  • Inspection notes

This helps streamline your ICBC claim.

3. We Help You Open or Update Your ICBC Claim

Our team guides you through:

  • Reporting the incident

  • Describing the symptoms

  • Linking the damage to the impact

We make sure ICBC has the correct information for claim approval.

4. We Communicate Directly With ICBC

We handle:

  • Estimates

  • Supplementary claims

  • Required documentation

  • Repair authorization

You won’t need to go back and forth — we do it for you.

5. We Complete All Repairs to OEM Standards

This includes:

  • Suspension component replacement

  • Wheel & tire inspection

  • Precision 4-wheel alignment

  • Road test & safety verification

6. You Pick Up a Vehicle That Drives Like It Should

Perfect alignment, proper handling, and peace of mind.

🔧 Why Choose Dale’s Auto Service for Suspension & Impact Repair?

⭐ Best Auto Service Shop in Surrey & the Lower Mainland

30,000+ happy customers. Rated one of the highest-reviewed shops in BC.

⭐ Suspension & Alignment Specialists

The region’s top choice for alignment, steering, and suspension diagnostics.

⭐ ICBC Claim Assistance

We simplify the entire process for you.

⭐ All Makes & Models

From Toyota to Tesla, BMW to Subaru, Honda to Mercedes — we repair everything.

⭐ Honest, Transparent, Family-Owned Since 1975

Surrey’s most trusted name in auto repair.

⭐ Advanced Equipment

State-of-the-art alignment calibration, ADAS-compatible diagnostics, OEM-level software.

🛠️ Common Signs of Curb or Pothole Damage

If you notice any of the following, contact us immediately:

  • Pulling left or right

  • Steering wheel off-center

  • Vibrations at highway speed

  • Clunking or knocking noise

  • Uneven tire wear

  • Vehicle feels unstable

  • Dash warning lights (ABS, traction, steering)

Ignoring these issues can cause further damage and increase repair costs.

📍 Serving Surrey, Langley, Cloverdale, Aldergrove & All Nearby Areas

If you’re searching for:

  • Best mechanic near me

  • Suspension repair Surrey

  • Hit a curb repair near you

  • Wheel alignment and suspension shop Surrey

  • Auto repair and service for all makes and models

You’re in the right place.

☎️ Book Your Inspection or ICBC Assistance

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca

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