Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Surrey, BC
Service at Dale's Auto Service Surrey
Hit a curb or pothole service  repair dales auto service
Posted on Google Google
Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
Posted on Google Google
GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
Posted on Google Google
Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
Posted on Google Google
M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
Posted on Google Google
Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
Posted on Google Google
Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike
Curb or pothole collision dales auto service

Hit a Curb or Pothole? Suspension Repair in Surrey

Surrey’s Best Mechanic Near You for All Makes & Models

Dale’s Auto Service — Trusted Since 1975

When you hit a curb or pothole, even at low speed, your vehicle’s suspension, wheel alignment, steering, control arms, subframe, and wheels can be damaged without immediately showing symptoms. Dale’s Auto Service in Surrey is the best-rated auto repair shop in the Lower Mainland, known for precision suspension work, state-of-the-art wheel alignment, and transparent service.

We repair all makes and models, including European, Japanese, Domestic, EV, and hybrid vehicles.

And if your impact requires an ICBC claim — we’ll manage the entire process for you.

🚨 What Happens When You Hit a Curb or Pothole?

Even one impact can cause:

  • Bent control arms or tie rods

  • Damaged strut, shock, or knuckle

  • Wheel alignment out of spec

  • Bent wheel or tire sidewall damage

  • Subframe distortion

  • Steering pulling, vibration, or noise

If your vehicle suddenly feels off, it likely is. Our specialists diagnose everything with precision OEM-level equipment.

💼 We Handle Everything — From Incident to ICBC Claim to Final Repair

Dale’s Auto Service makes the entire process stress-free:

1. Call Us First (604-530-9160)

We will:

  • Assess the situation

  • Advise if the vehicle is safe to drive

  • Send a tow truck if needed

2. We Document the Damage

Our certified technicians take:

  • Photos

  • Measurements

  • Inspection notes

This helps streamline your ICBC claim.

3. We Help You Open or Update Your ICBC Claim

Our team guides you through:

  • Reporting the incident

  • Describing the symptoms

  • Linking the damage to the impact

We make sure ICBC has the correct information for claim approval.

4. We Communicate Directly With ICBC

We handle:

  • Estimates

  • Supplementary claims

  • Required documentation

  • Repair authorization

You won’t need to go back and forth — we do it for you.

5. We Complete All Repairs to OEM Standards

This includes:

  • Suspension component replacement

  • Wheel & tire inspection

  • Precision 4-wheel alignment

  • Road test & safety verification

6. You Pick Up a Vehicle That Drives Like It Should

Perfect alignment, proper handling, and peace of mind.

🔧 Why Choose Dale’s Auto Service for Suspension & Impact Repair?

⭐ Best Auto Service Shop in Surrey & the Lower Mainland

30,000+ happy customers. Rated one of the highest-reviewed shops in BC.

⭐ Suspension & Alignment Specialists

The region’s top choice for alignment, steering, and suspension diagnostics.

⭐ ICBC Claim Assistance

We simplify the entire process for you.

⭐ All Makes & Models

From Toyota to Tesla, BMW to Subaru, Honda to Mercedes — we repair everything.

⭐ Honest, Transparent, Family-Owned Since 1975

Surrey’s most trusted name in auto repair.

⭐ Advanced Equipment

State-of-the-art alignment calibration, ADAS-compatible diagnostics, OEM-level software.

🛠️ Common Signs of Curb or Pothole Damage

If you notice any of the following, contact us immediately:

  • Pulling left or right

  • Steering wheel off-center

  • Vibrations at highway speed

  • Clunking or knocking noise

  • Uneven tire wear

  • Vehicle feels unstable

  • Dash warning lights (ABS, traction, steering)

Ignoring these issues can cause further damage and increase repair costs.

📍 Serving Surrey, Langley, Cloverdale, Aldergrove & All Nearby Areas

If you’re searching for:

  • Best mechanic near me

  • Suspension repair Surrey

  • Hit a curb repair near you

  • Wheel alignment and suspension shop Surrey

  • Auto repair and service for all makes and models

You’re in the right place.

☎️ Book Your Inspection or ICBC Assistance

Dale’s Auto Service
📞 604-530-9160
📧 sales@dalesauto.ca

Domestic auto service dales auto service
Euro auto service dales auto service
Import auto service dales auto service
Digitalinspections at dales auto service
Dales auto service vehicle inspection
Contact us dales auto service

Collision Inquiry

13 + 9 =

Dales motorsport surrey