Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Ram truck suspension repair dales auto service
Posted on Google Google
Jordyn Bitz profile picture
Jordyn Bitz
Google star 1Google star 2Google star 3Google star 4Google star 5
I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
Posted on Google Google
GM profile picture
GM
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
Posted on Google Google
Harry Johal profile picture
Harry Johal
Google star 1Google star 2Google star 3Google star 4Google star 5
I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
Posted on Google Google
M AGUA profile picture
M AGUA
Google star 1Google star 2Google star 3Google star 4Google star 5
I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
Posted on Google Google
Anonymous profile picture
Anonymous
Google star 1Google star 2Google star 3Google star 4Google star 5
This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
Posted on Google Google
Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike

Ram Truck Steering & Suspension Repair in Burnaby

When your Ram 1500, 2500, or 3500 isn’t steering the way it should, you need specialists you can trust.

Dale’s Auto Service in Burnaby delivers the best steering and suspension repair, service, and diagnostics for all Ram trucks—gas, diesel, and EV platforms—using advanced equipment and highly trained mechanics.

As the best auto service shop in the Lower Mainland, we provide dealership-level expertise with better customer service, transparent pricing, and faster turnaround.

Why Ram Steering & Suspension Problems Matter

Your Ram truck depends on a strong, stable front end—whether you tow, haul, commute, or work daily. Steering or suspension issues can quickly lead to:

  • Uneven tire wear

  • Premature component failure

  • Poor handling and wandering

  • Increased stopping distance

  • Unsafe towing or heavy-load performance

Our Red Seal mechanics diagnose steering and suspension issues accurately and efficiently, ensuring your Ram drives straight, safe, and smooth.

Best Steering & Suspension Services for Ram Trucks in Burnaby

We repair all makes and models, including Ram 1500, 2500, 3500, TRX, Rebel, Classic, and lifted/off-road setups.

Ram Steering Repair & Service

  • Steering rack & gear replacement

  • RedHead steering gear upgrades

  • Power steering pump + fluid service

  • Tie rod ends, ball joints, drag links

  • Steering angle sensor resets

  • Electronic steering diagnostics (EV + hybrid friendly)

Ram Suspension Repair & Service

  • Shocks, struts, coil springs

  • Control arm replacement

  • Air suspension diagnostics & repair

  • Leveling kits, lift kits, performance upgrades

  • Leaf spring + bushing replacement

  • Wheel alignment using high-precision equipment

Ram Front-End Diagnostics Near You

Our advanced diagnostic systems let us pinpoint issues quickly, saving you time and money.

Why Burnaby Ram Owners Choose Dale’s Auto Service

As a trusted shop since 1989, our reputation speaks for itself:

  • ⭐ Best mechanics near you

  • ⭐ Thousands of 5-star experiences

  • ⭐ Expert steering & suspension specialists

  • ⭐ EV-friendly and hybrid certified

  • ⭐ All makes & models serviced

  • ⭐ No-pressure communication, honest pricing

We proudly outperform dealerships in transparency, value, and service quality.

Contact Dale’s Auto Service — Burnaby’s Best Ram Repair Shop

📞 Phone: 604-530-9160
📧 Email: sales@dalesauto.ca

RAM Suspension FAQ

1. Why does my Ram feel loose or wander on the highway?

This is commonly caused by worn steering components, track bars, ball joints, or steering gears. We diagnose and correct the problem quickly.

2. How often should I service my Ram’s suspension?

Most Ram trucks should have a steering/suspension inspection every 20,000–30,000 km, especially if towing or carrying heavy loads.

3. Do you repair Ram air suspension systems?

Yes—our technicians specialize in air ride diagnostics, compressor replacement, and leveling system recalibration.

4. Is Dale’s Auto Service EV-friendly?

Absolutely. We safely service hybrid and electric Ram platforms, including electronic steering and suspension components.

5. Can I install a lift or leveling kit without affecting alignment?

Yes—when installed and aligned properly. We offer lift kits, leveling kits, and performance suspension upgrades with precision wheel alignment.

Death wobble repair dales auto service
Death wobble service dales auto service

Death Wobble Diagnosis and Repair

First of all you have to understand the dynamics involved before you can fix this issue…more HERE

Ram wheel alignment dales auto service
Ram wheel alignment dales auto service

RAM truck Wheel Alignment

A proper wheel alignment always starts and ends with a road test.

our technicians will inspect the front end and steering linkage for wear before performing the alignment…more HERE

Balljoint repair dales auto service
Balljoint repair dales auto service

BALL JOINT REPAIR

Ball joints are a critical part of your vehicle’s suspension system; they are ball-and-socket joints between your vehicle’s control arm…more info here HERE

Steering damper repair dales auto service
Steering damper repair dales auto service

Steering Damper

steering stabilisers are designed to reduce the effect of wheel vibration and improve the feel, handling and control of the vehicle…more info HERE

Tie rod end repair dales auto service
Tie rod repair service dales auto service

TIE ROD END REPAIR

In most vehicles, when you turn the steering wheel, your vehicle is utilizing a rack and pinion steering system that uses…more info HERE

Track bar  braces repair dales auto service
Ram trackbar upgrades service dales auto service

Track Bar

An adjustable Track Bar will allow for correct axle alignment on lifted trucks so they drive straighter with less wander…more info HERE

Ram redhead steering gears canada
Redhead steering gears canada dales auto service

RedHead Steering Gear Dodge

RedHead Steering Gears might cost more than a parts store replacement but the value in purchasing a Red-Head is worth it.

Are Reliability/Steering Upgrade/Support worth it to you?

Find a RedHead Steering Gear HERE

Digitalinspections at dales auto service
Dales auto service vehicle inspection
Contact us dales auto service

Dodge & RAM Truck Repairs

1 + 12 =

Dales motorsport surrey
Domestic auto service dales auto service
Euro auto service dales auto service
Import auto service dales auto service