Dale's Auto Service Surrey automotive service centre
Dale's Auto Service Centre in Surrey BC
Ram truck wheel alignment dales auto service
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Jordyn Bitz profile picture
Jordyn Bitz
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I had such a positive experience with Dil and the entire team at Dale’s Auto Service. From the moment I walked in, everyone was incredibly friendly, welcoming, and professional. They took the time to listen to my concerns, answer all of my questions, and explain everything in a way that was easy to understand without ever making me feel rushed or uncomfortable. As a woman, going into a mechanical or automotive repair facility can sometimes feel intimidating, especially if you don’t have a lot of mechanical knowledge. Unfortunately, it can be difficult to know whether you are being given all of the information or being treated fairly. My experience at Dale’s Auto Service was completely different. I genuinely felt respected, comfortable, and included throughout the entire process. Dil was especially helpful and made the whole experience incredibly easy. He was patient with all of my questions and made sure I understood what was happening with my vehicle, what was recommended, and why. There was never any pressure, confusing terminology, or feeling like I was being talked down to. Everything was explained professionally and clearly, which gave me a lot of confidence in the work being done. Dale’s Auto Service really does feel like a women-friendly automotive facility. The staff creates an environment where you can comfortably ask questions and actually receive thoughtful, honest answers. They make something that can normally be stressful feel straightforward and manageable. I also really appreciated how organized and professional the entire shop was. The communication was excellent, the customer service was friendly, and I felt like my vehicle was being taken care of by people who genuinely care about doing the job properly.
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GM profile picture
GM
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Professional staff, friendly. Quote for work was spot on. No surprises, and car(STI) all good so far. Will definitely return for future maintenance and repair.
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Harry Johal profile picture
Harry Johal
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I honestly can’t say enough good things about Dale’s Auto Service. The level of knowledge, professionalism, and diagnostic equipment they have is on another level. I brought my brand new Dodge Ram RHO to them after dealing with an issue that the dealership repeatedly dismissed. I was constantly being sent away and made to feel like I was imagining the problem to the point where I genuinely started questioning myself. Then I came to Dale’s. They used advanced diagnostic equipment and actually took the time to investigate the truck properly. They didn’t just guess or throw parts at it they found the actual issue and showed me exactly what was wrong. That moment alone was huge for me because it confirmed that I wasn’t crazy and that there really was a significant issue with my brand new truck. What impressed me most is that they actually listen. They take the time to understand what the customer is experiencing and then use their knowledge, experience, and equipment to get to the bottom of it. In my experience, the dealership had absolutely nothing on these guys when it came to properly diagnosing the problem. Jameson and Dil at the front desk are also fantastic. They’re super friendly, professional, accommodating, and make you feel taken care of from the moment you walk through the door. I’ve been bringing my brand new Dodge Ram RHO here for oil changes since the beginning, and after this experience, I can confidently say I’ll never go back to the dealership again for this kind of service. Dale’s Auto Service has earned my trust, and that’s not something I give out easily. 10/10 without hesitation. If you’re looking for a shop that actually knows what they’re doing, listens to their customers, has the technology to properly diagnose difficult issues, and genuinely cares about doing the job right go to Dale’s Auto Service. You won’t regret it.
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M AGUA profile picture
M AGUA
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I can’t put 10 stars but these guys the are the best , u only need to come to the garage and see how they are work and see how clean is the garage , really professional family
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Anonymous profile picture
Anonymous
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This is a great service centre which is very reliable and upto the mark. I got my car inspected from here and they helped identify the problems which the authorized dealership may have overlooked. Thanks Dale's Auto Service Team.
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Mike Pylypow profile picture
Mike Pylypow
Google star 1Google star 2Google star 3Google star 4Google star 5
I just wanted to write a review dealing with Hailey about a purchase I recently made… I had a few questions and some unusual circumstances, she went above and beyond to accommodate everything I had questions about ordering shipping and the part itself. She was very knowledgeable and prompt!! Thank you Hailey for all your help :) Happy customer and great customer service. Mike
Dodge ram service repair dales auto service

RAM TRUCK ALIGNMENT SERVICE & REPAIR IN BURNABY

When your Ram 1500, 2500, 3500, or ProMaster doesn’t track straight, feels unstable, or wears tires unevenly, it’s time for a professional wheel alignment from the best auto repair shop in the Lower Mainland — Dale’s Auto Service.

Since 1989, Ram owners across Burnaby and Metro Vancouver trust us for precision alignments, front-end repair, suspension diagnostics, and steering corrections on all makes and models, including EVs and hybrids.

We use state-of-the-art digital alignment equipment to ensure your Ram drives straight, handles properly, and maximizes tire life — all backed by transparency, photos, videos, and the customer care Dale’s is known for.

WHY RAM TRUCK ALIGNMENT MATTERS

A proper alignment improves:

  • Steering control & stability

  • Tire life and even tread wear

  • Fuel efficiency

  • Safety under load or towing

  • Ride comfort at all speeds

Ram trucks often experience ball joint wear, bushing deterioration, steering gear play, and lifted/lowered suspension geometry changes — all of which we correct accurately.

BEST RAM ALIGNMENT MECHANIC NEAR YOU IN BURNABY

Dale’s Auto Service is trusted by Ram truck owners because we offer:

  • Certified alignment & suspension technicians

  • Load-specific and towing-specific alignment adjustments

  • Expertise with lifted Rams, leveling kits & aftermarket components

  • Accurate digital printouts before & after alignment

  • Full steering & suspension inspection included

  • EV-friendly service bays and equipment

No dealership upsells. No unnecessary repairs.
Just honest service — “We won’t steer you wrong!”

COMPLETE RAM TRUCK ALIGNMENT & SUSPENSION SERVICES

We service all Ram models and all drivetrain configurations, including:

  • Ram 1500 / Classic / EcoDiesel

  • Ram 2500 & 3500 Heavy Duty

  • Ram TRX Performance

  • Ram ProMaster & Fleet Vans

  • Lifted, leveled, and modified Rams

  • EV & hybrid-compatible alignments

Services include:

  • 2-wheel & 4-wheel Ram alignments

  • Steering gear & linkage inspection

  • Ball joint, tie rod, bushing checks

  • Tire wear diagnostic with photos

  • Digital caster, camber, toe calibration

  • Road test & post-alignment verification

Dale’s Auto Service delivers dealership-level accuracy with better pricing, better service, and better customer care.

CONTACT DALE’S AUTO SERVICE — BURNABY RAM ALIGNMENT EXPERTS

📞 604-530-9160
📧 sales@dalesauto.ca

RAM Wheel Alignment FAQ

1. How often should my Ram truck get an alignment?

Every 12 months or 20,000 km — sooner if you tow, haul heavy loads, or drive on uneven roads.

2. What are the signs my Ram needs an alignment?

Pulling, shaking, crooked steering wheel, uneven tire wear, or poor straight-line tracking.

3. Can you align lifted or leveled Ram trucks?

Yes — we specialize in custom suspension, aftermarket components, and lifted geometry corrections.

4. Do Ram trucks need a 4-wheel alignment?

Most benefit from full 4-wheel alignment for best tire life and stability, especially 4×4 and heavy-duty models.

5. Is your alignment service EV-safe?

Yes — we are EV-friendly, with proper equipment, training, and procedures for electric vehicles.

What is a wheel alignment dales auto service
Ram truck wheel alignment dales auto service

What is a Wheel Alignment?

Of all the maintenance items your vehicle needs, an alignment check might be the one you’re least likely to get done on a regular basis…..read more

Death wobble service dales auto service
Death wobble repair dales auto service

What is a Wheel Alignment?

Is your vehicle shaking violently at high speeds or after hitting a bump? You may be experiencing the infamous death wobble…..read more

Modified wheel alignment in surrey langley cloverdale aldergrove white rock walnut grove
Modified vehicle wheel alignment dales auto service

MODIFIED VEHICLE WHEEL ALIGNMENT

Performance street/track cars will require far different alignment specs compared to your daily driver prius…read more

Hit a curb or pothole dales auto service
Hit a curb or pothole dales auto service

HIT A CURB OR POTHOLE?

If you’ve had the misfortune of hitting a curb or pothole and think something might be wrong with your vehicle, we can help…read more

Is Your Vehicle Ready for a Wheel alignment?

Pre-alignment expectations:

If the car has been worked on by you or another facility make sure:

  • make sure the condition of the steering and suspension are safe and in proper working condition.
  • the front tie rods are not seized. They are quite inexpensive and we will not use heat to free them up.
  • ball joints, bushings, tie rods are not worn- no play/wear
  • bearings are not loose or worn
  • no leaking struts/shocks
  • steering box is not worn- minor play allowed
  • tires are safe
  • the car has to be able to run under its own power
  • if the vehicle was restored, make sure the facility/person has double checked their work. We do not have time to do this if the vehicle is only in for an alignment. Please book the vehicle in for a steering/suspension re-torque if you do not know if it has been done. We will then proceed with the wheel alignment.

If the car comes in for an alignment and it passes our inspection of the components above we will proceed.

If anything fails we do charge for an inspection since it takes our technician time to do this. We do not want to waste your time and money because these things were not looked at.

If you do not know the condition of these components please ask for a steering and suspension inspection when booking then if everything is fine we will proceed with the wheel alignment.

We are very in depth with our steering/suspension inspections and we will not turn a “blind eye” to any suspension issues since we are liable to any future issues.

Thanks for understanding and hope to see you soon!

Contactdalesautoservice

RAM Wheel Alignment Inquiry

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